Internal Communication Strategies for Crisis Narratives Transparent, timely internal communication turns crises into trust-building opportunities by preparing teams, equipping leaders and prioritising employees.
Why Hostile Questions Happen and How to Respond Spot and defuse hostile questions: pause, reframe, answer with facts, set boundaries and prepare to prevent conflict in meetings and presentations.
Communicating Up, Down, and Across Teams Practical strategies to improve upward, downward and cross-team communication: reduce silos, build trust, set clear objectives and standardise tools.
How Leaders Align Vision with Changing Goals Practical guidance for leaders to keep a clear organisational vision while adapting goals: craft concise vision statements, tell change stories, set measurable metrics and use feedback loops.
How Leaders Communicate Calm in Uncertainty How leaders steady teams during uncertainty by using mission-led messaging, honest frequent updates, empathetic tone and calm body language.
Action Learning for Change Management How action learning uses small, facilitated groups to solve real organisational problems, build leadership skills and embed lasting change.
Pixar Story Spine for Leaders Apply the six-step Pixar Story Spine to craft clear leadership narratives that simplify change, engage teams and drive action.